Noor Mohammad Ali
Iberotel Miramar Al Aqah beach resort, Senior front office supervisor
Job Type
On the job
Location
India, Mumbai
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Personal Advantage
A highly motivated and successfully working as a senior Front Office Supervisor and Trainee Duty Manager with Over 9 years of progressive experience in performing reception and front desk activities. Ability to handle a variety of customer service and administrative tasks and resolve customer issues with expediency. Professional in telephone and front-desk within a high-volume environment. Calmed upset/angry customers researched and rapidly solved problems and rebuilt client trust to prevent the loss of key accounts. Restored organization to personnel, financial and operational records and accelerated data input, processing and retrieval times. Consistently praised by management for the quality and attention to detail, exemplary customer service delivery and team-player attitude.
Job Preference
No Preference yet
Experience
Senior front office supervisor
2014-04 -
Iberotel Miramar Al Aqah beach resort Senior Supervisor
Content
Supervise front desk agents, ensuring the correct sequence of events for proper registration and check out of guests. Assign specific tasks to front desk agents relative to credit, missing addresses, registration cards, posting charges….and over all cleanliness and organization of front desk. Perform a combination of supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel. Maintain a daily log of the guest’s opportunities with corrective action steps. Follow up any unresolved situations in timely manner and pass on appropriate information to the manager for handling. Implements and monitors the job combination between reception and cashiering. Prepare the weekly schedule of the guest service agents.
Education
Commerce · Bachelor
1992-06-10 - 1995-10-10
Ghanshamdas poddar commerce College
Popular members
Sinad Ahamed
I hastened to submit my resume for your consideration. With my strong understanding of accounting principles, internal controls, internal audit procedures gained throughout my educational and recent professional background, as well as my superior organizational and analytical skills, I feel confident that I would significantly benefit your team. From achieving strong knowledge of tax strategies and financial planning operations to conducting research and analyzing reports, my background has prepared me to excel in this role. With a solid foundation in accounting and finance, internal auditing my communication and team leadership abilities position me ready to thrive in position. Highlights of my background include: Attaining comprehensive knowledge of strategic financial planning, tax preparation, internal controls, SOP and general accounting principles. Preparing financial and Internal audit -related reports, managing accounts payable / receivable, performing reconciliations, handling journal entries, and preparing tax information, visualize financial data, reviewing internal controls while excelling within detail-oriented, learning-intensive, and deadline-driven environments. Leveraging excellent time management, interpersonal, and problem-solving skills to generate peak results. With my recent experience in accounting and finance and internal auditing, coupled with my enthusiasm and dedication to achieving success, I believe I could swiftly surpass your expectations for this role. I look forward to discussing the position in further detail.
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