I'm 22 years old, well versed in serving customers, friendly and approachable.

Dynamic, ambitious with 20 years of professional experience in strategic marketing & business development, project management, executive leading sales & marketing teams for expansion, entry into domestic & international markets with development, implementation capabilities & experience. Broad international knowledge driving multi-million-dollar development projects for national and international opportunities. Track record of identifying, assessing, & leading new business development projects, programs, structuring complex transactions, agreements including alliances, JV’s and acquisitions.

I am a highly competent and skilled manager with expertise driving efficient sales and hospitality operations. I have a wide variety of knowledge and experience that will enable me to contribute to your establishment's success. Self-motivated individual with a passion to perform consistently with an openness to learn new skills by working towards self-development and organizational growth. Over 15 years of hospitality (Housekeeping, Sales, Front Desk operations, Cruise, guest services) experience in the USA, Egypt, Kuwait, and UAE Dubai along with my proven ability to analyze market situations has groomed me into an individual with expertise in understanding hotel operations, organizational strategy aimed at running smooth operations of the hotel, maintaining the relationship with guests, travel agents and corporate, consistently involved in coaching, training, developing and mentoring the team members and increasing revenues. Implementing brand standards and initiatives while striving for ongoing service enhancement. Playing a key role in construction, renovation, and expansion projects to maximize revenues and stimulate business development and build-out efforts. Overseeing staff development and management—including recruitment, training, and coaching ‘to encourage progressive professional development and stimulate top-flight team performance. Realizing consistent bottom-line improvements through effective networking, communication, problem-solving, and presentation abilities.

Am a Zambian aged 46yrs formerly a banker under Zanaco plc. I left the bank in 2020 after being layed off redandunt.