With over 14 years of experience in finance, procurement, data management, and customer support, I bring a diverse skill set to drive business success. My expertise includes: - Business process improvement and documentation, enabling streamlined operations. - Continuous improvement of operational processes and standards for enhanced efficiency. - Proven track record in successfully executing process migrations. - Strong customer service background, ensuring exceptional client satisfaction. - Experienced in providing user training and hypercare support during system implementations. - Extensive knowledge of finance, procurement, and data management processes. - Proficient in the Shared Services concept, optimizing resource allocation. - Excellent communication and interpersonal skills for effective collaboration. - SAP exposure, specifically in AP process, supplier management, master data, and general procurement. - Proficiency in SAP FICO, SAP MM, SAP SRM, and Business Warehouse. - Familiarity with Microsoft Dynamics AX 2012, expanding software proficiency. - Adaptability, goal-oriented mindset, and quick learning abilities. - Enthusiastic about exploring new ideas, open to travel, and continuously seeking personal and professional growth.