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Abrar Khan
Luckycore industries limited, Customer Service Officer
Job Type
On the job
Location
Pakistan, Karachi
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Personal Advantage
I am a very simple man who is very loving towards his family. I have many good friends. In my life, there are so many important people but few are so significant without whom a single day is very difficult which includes my wife.
Job Preference
No Preference yet
Experience
Customer Service Officer
2019-11 - 2023-05
Luckycore industries limited Executive
Content
• Develop an understanding of customers' needs and take actions to ensure that such needs are met. Compute prices, discounts, commissions and shipping charges as required. Prepare quotes, invoices and delivery orders through Company's ERP systems (SAP) in a timely manner. • Carrying out of daily orders dispensation of Animal Health Products in order to meet the sales requirements of the business. • Posting and record in system of all payments related to Animal Health Business of cash /cheque/DD/pay-order. • Maintain a close liaison with our NSMs to ensure the correct discounts and commissions as per the approvals and in order to meet the sales targets/budgets • Introduced the e-mail systems to sales persons for improvements in the sales processing on track and giving info to Sales persons/SMs/NSMs of while ensuring that all orders on track within the time lines. • Maintained credit limits & days approvals received from CFO/Finance department for processing sales. • Provide stocks reports on weekly basis to sales persons/SMs/NSMs. • Provide Sales reports on monthly basis to NSMs. • Handle customer complaints related to orders processing / discounts / commissions and stocks. Communication with customer with respect to payments and attaining clarity in order execution. •Maintaining solid customer relationships by handling questions and concerns with speed and professionalism. •Maintain relationships with carriers and customers. •Coordination with origin colleagues in ensuring timely follow up and reporting of deviations. •Continuously identify operational improvements and drive process changes. Drive improvements forward in the team through our Tactical Implementation Plan tool. •Coordination with origin colleagues in ensuring timely follow up and reporting of deviations. • Liaison with distributors for damaged / expiry/ near expiry claims for settlement as thru stocks and cheques.
Customer Service Officer
2019-11 - 2023-05
Luckycore industries limited Executive
Content
• Develop an understanding of customers' needs and take actions to ensure that such needs are met. Compute prices, discounts, commissions and shipping charges as required. Prepare quotes, invoices and delivery orders through Company's ERP systems (SAP) in a timely manner. • Carrying out of daily orders dispensation of Animal Health Products in order to meet the sales requirements of the business. • Posting and record in system of all payments related to Animal Health Business of cash /cheque/DD/pay-order. • Maintain a close liaison with our NSMs to ensure the correct discounts and commissions as per the approvals and in order to meet the sales targets/budgets • Introduced the e-mail systems to sales persons for improvements in the sales processing on track and giving info to Sales persons/SMs/NSMs of while ensuring that all orders on track within the time lines. • Maintained credit limits & days approvals received from CFO/Finance department for processing sales. • Provide stocks reports on weekly basis to sales persons/SMs/NSMs. • Provide Sales reports on monthly basis to NSMs. • Handle customer complaints related to orders processing / discounts / commissions and stocks. Communication with customer with respect to payments and attaining clarity in order execution. •Maintaining solid customer relationships by handling questions and concerns with speed and professionalism. •Maintain relationships with carriers and customers. •Coordination with origin colleagues in ensuring timely follow up and reporting of deviations. •Continuously identify operational improvements and drive process changes. Drive improvements forward in the team through our Tactical Implementation Plan tool. •Coordination with origin colleagues in ensuring timely follow up and reporting of deviations. • Liaison with distributors for damaged / expiry/ near expiry claims for settlement as thru stocks and cheques.
Education
Accounts · Bachelor
1994-01-01 - 1995-12-31
University of Karachi
Popular members
Vinay Kumar
My name is vinay kumar, i am from india i am working with the oberoi beach resort al zorah previsouly i have worked with the oberoi group in india.
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Ahmad Khalifeh
As an LU finance and accounting graduate of 2018, with distinction, I believe that I'm an outstanding Management, Finance and accounting employee with a strong academic background (Master’s degree) which qualifies me to join your very prestigious institution and have some valuable contribution to your organization. I am a good team player, highly motivated, diligent, proactive, and able to work in a challenging environment and under pressure. Recently, during my undergraduate studies, I conducted several research projects on entrepreneurship and the last of which was a graduate study about the SME and central bank. Plus, of that, Recently I work in accounting and stock management abroad in CONGO DEMOCRATIC REPUBLIC at an esteemed company Fourniture et plus parts of Auto Lubumbashi Group. Also, I worked as Sales Advisor in one of leader Company Worldwide Allianz Group. However, I’ve occupied as Junior accounting in one of the prestigious Laboratory in Europe and Lebanon Inovie Group and I have attended one-month training in Byblos bank, Clemenceau Branch, which has introduced me to the structural banking, financing work and the ethics of work. Also, I did an internship in an office as a position accounting and auditing. As a matter of fact, this opportunity has offered me a good learning experience to gain some knowledge and professional expertise in this field. By nature, I am enthusiastic, result-oriented, well organized and willing to contribute to the company's overall objectives and goals. I believe that I am very ambitious, flexible and ethical and do enjoy high professional responsibility and commitment towards my job.
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Harikumar P
Greetings of the day, Myself Harikumar I was worked as a Housekeeping supervisor position at Zaabeel Palace Hospitality(EXPO 2020) in UAE . I have interest in the Housekeeping supervisor position at your company. I have nearly 12 years of experience in the housekeeping department and 7 years of experience with those Housekeeping supervisor. I have good communication skills and to ensured everyone on my team is aware of their responsibility . I am also personable and a good leader.I have been praised by members of my housekeeping staff for always being fair and making expectations . Thank you so much for your time and the consideration you have provided me Sincerely, HARIKUMAR
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Ashish Rai
This is Ashish from Nepal at Dharan and i have six years experience in food and beverage and i have barista, bartender and waiter experience in my career. And customer service representative experience four years.
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