I have been in the Hospitality industry for the past 27 years (14 years in Sri Lanka, 13 year in the Middle East), In that period of Time, I have Handled High Volume & Flag Ship Café’s, As well as have handled the below Role’s, Acting Area Manager at Café Bateel in the Kingdom of Saudi Arabia, Over looked 03 Regions, Riyadh, Jeddah & Al Khoba, total of 08 Café’s. Was Responsible for Guest Comments, Checking on Brand Standards & Audits, Online Partner Guest Reviews & Sales, Inventory Cogs & Action plan, P.O.S related issues & coordinating with IT, Maintenance related issues, Pre opening of Café’s, Staff recruiting & Coordinating with HR, Staff Training & on the Job Training, Motivating Staff programs (Employee of the Month, Reward schemes & Disciplinary), Staff Attendance (finger tech & Manuel, No pay, Absentees), Monitoring of Schedules of FOH & BOH weekly & Leave leave, Monitoring FIFO, Planning for Short Expiry items, Coordinating with Ware House, Menu Planning with Executive Chef & Production Chef, Promotion of Food & Beverage planning (sampling), Public Holiday, Ramadan iftar & Eid sales planning, Café Manager & Staff vacation planning. Over looking of Out door Catering. Checking & Monitoring Baladiya Cards availability & expiry, Fire Alarm system & Extinguisher, Haccp, Pest Control scheduling.

have +8 years of experiences in food and beverage field in Egypt, now working as a waiter at molecule Bistro royal Restaurant DXB in Dubai - with out contract, so i am ready to move to this position at your hotel immediately What I can do 1-welcoming and seating guests, taking guest orders, communicating them and in addition, memorizing the menu and offering recommendations to upsell appetizers, desserts and drinks 2-Providing knowing the guests 's requirements from the existing menus and providing the soups, salads, side and main dishes 3 - ask the order on mobile tablet and send it to the kitchen and barista 4 - submit the orders to the guests 5 - submissions the invoice of the requirements to the guest when he asks for it. 6- prepare the table for the new guests 8- Offer consistently professional, friendly, warm and engaging service 9- Welcome guests to the assigned outlet, receive and conduct guests to tables, ensure that they are attended to and be available for them at all times as a point of contact 10- Take outlet reservations, handle the reservation book and answer the telephone in an impeccable manner 11- Set up the outlet prior to the business hours along with the service team 12- Coordinate with the service team in making necessary arrangements according to floor plan for reservations or blocking off reserved tables 13- Observe the cleanliness and maintenance of the outlet and the entrance area 14- Assure the well-being of all guests by maintaining a close, friendly, yet discrete contact 15- can save all menus to recommend if a guest ask about anything in the menus 16 - provide hands-on support and assistance to colleagues to ensure that the highest levels of fine dining service and courtesy are provided to the guests, whilst delivering an exceptional standard of service. 17 - familiar with the complete food and beverage menu, knowledgeable on all activities, can monitor of food and beverage items that are being served to ensure overall service quality, escalating any major problems or complaints to management.

My "Why" is to build a healthy working environment and a culture of success, trust, and engagement. My areas of interest and passion are in Organization’s performance, development and transformation through close systemic coaching with their respective leadership board that drives real growth and transformation. I held a number of roles during my career spanning between corporates & service providers' operations, client consultant, Sales, and Strategy. In Trainera, I held senior positions in the Commercial, Operations, and Strategy teams that included leading a number of key initiatives including developing customized business simulations for more than leading companies in the MENA region such as Pepsi and P&G. I worked in various regional Learning and Development firms starting with Scitron for Training, T-Smart Training, Logic Management Consulting (KSA), Trainera for Learning & Development, Misr takaful insurance & fatura, as well as a freelance trainer & consultant with different service providers like EBI & Maven events. I have a wide cultural experience having lived in several countries across the MENA region as Saudi Arabia, Dubai, and now Egypt. I am also an active member in a number of Development activities supporting a number of NGOs and University Clubs; an active member of a group of Sports Coaching who are aiming to embed sustainable practices to improve athletes’ awareness and life. Being a business consultant, Iparticipated in several projects in both the public and private sectors in the Middle East during my career. I am Certified Coach from International Coach Federation (ICF), CIPD practitioner, certified master trainer from “Customer Focus – USA” content, “Simdustry – German” & “Wilson Learning – the USA”.

I am 23years old am hard working person who can work under any environment