Robina Namujju
Speed express tours and travel , Sales executive
Job Type
On the job
Location
Uganda, Kampala
Chat
Personal Advantage
Good day sir/madam my name is namujju Robina am a ugandan with more than 4years of experience in tours and travel customer service like sales and marketing, visa applications, ticket booking, trave consultant and hotel booking hold a certificate in ticketing and hotel booking, i am hard working, determined to work ,i love serving guests and put a smile on their faces.
Job Preference
No Preference yet
Experience
Sales executive
2020-05 - 2022-12
Speed express tours and travel 3 years
Content
B2B and B2C sales and marketing new services and new prices were for B2C sales we move to the final consumer for awareness about the service giving out fliers and checking on the old clients to see how they use the services,and gather their feedback for services improvement or maintenance, For B2B we move to the travel agencies providing portals for visas, signing contracts with the new clients , and gather information from them for good service provision.
Sales manager
2022-11 -
Azul tours and travel Travel consultant
Content
Organizing seminars and events for brand awareness, engaging social media bloggers and handlers for promoting and marketing the services, training a good team of sales executives for sales and marketing organizing reports for both B2C and B2B at the end of the month for accountability,collecting data and information from my fellow sales team to solve challenges to create a good and comfortable working environment.
Education
Ticketing and hotel booking · Certificate
2021-05-10 - 2023-07-18
Travelport training center
Popular members
Amr Elkhazendar
have +8 years of experiences in food and beverage field in Egypt, now working as a waiter at molecule Bistro royal Restaurant DXB in Dubai - with out contract, so i am ready to move to this position at your hotel immediately What I can do 1-welcoming and seating guests, taking guest orders, communicating them and in addition, memorizing the menu and offering recommendations to upsell appetizers, desserts and drinks 2-Providing knowing the guests 's requirements from the existing menus and providing the soups, salads, side and main dishes 3 - ask the order on mobile tablet and send it to the kitchen and barista 4 - submit the orders to the guests 5 - submissions the invoice of the requirements to the guest when he asks for it. 6- prepare the table for the new guests 8- Offer consistently professional, friendly, warm and engaging service 9- Welcome guests to the assigned outlet, receive and conduct guests to tables, ensure that they are attended to and be available for them at all times as a point of contact 10- Take outlet reservations, handle the reservation book and answer the telephone in an impeccable manner 11- Set up the outlet prior to the business hours along with the service team 12- Coordinate with the service team in making necessary arrangements according to floor plan for reservations or blocking off reserved tables 13- Observe the cleanliness and maintenance of the outlet and the entrance area 14- Assure the well-being of all guests by maintaining a close, friendly, yet discrete contact 15- can save all menus to recommend if a guest ask about anything in the menus 16 - provide hands-on support and assistance to colleagues to ensure that the highest levels of fine dining service and courtesy are provided to the guests, whilst delivering an exceptional standard of service. 17 - familiar with the complete food and beverage menu, knowledgeable on all activities, can monitor of food and beverage items that are being served to ensure overall service quality, escalating any major problems or complaints to management.
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