Hard working person with active listening and work in pleasant way

Driven, results-oriented individual with 5+ years experience providing high-level customer service and in coffee house environment. To obtain a position where my customer relations can be fully utilized to improve customer satisfaction

My name is Kristina Iusupova. Last years I work as a General Bar Manager in Kazan (Russia). There is a big bar around 350 seats and 63 employees. Also I have good experience in customer relationships service and know how to get my guests unforgettable hospitality experience. I have extensive experience in multitasking and stress tolerance. I have the skills to successfully negotiate with difficult clients. I am not afraid of difficulties and always work for a good result.

Dear Sir, I am writing in response to your advertisement for the above post, and am attaching my CV for your information. I am 22years old Nigerian lady with the name Marvellous Oluwadamilola Isaac, I have a National Diploma in Mass Communication, I am applying for this position because I am passionate about developing a career in the hospitality industry and I have a wealth of skills and experience that I feel will make me perfect for this role. I am committed to providing an excellent standard of customer service and have outstanding communication skills along with the ability to work with a wide range of people. I thrive in fast paced, pressurized environments and have a high level of energy and enthusiasm. I work well in a team and can motivate and encourage others, listening clearly to instructions and communicating them to my colleagues. I am a very friendly, sociable person and love meeting new people. I am organized and tidy, able to respond to any issues quickly and politely and I have excellent observational skills which enable me to respond to customers’ needs quickly and effectively. I have a keen interest in food and drink and am willing to learn. I believe I would make a valuable addition to your team and look forward to hearing from you. Please find my attached resume with additional information about my education and experience. Yours Sincerely Marvellous O. Isaac