• Maintained a clean and organized environment, conducive to customer satisfaction. • Handled cash transactions. • Identified areas where processes, equipment, or methods should be changed. • Managed vendor services to ensure appropriate quantities of products were present. • Created a menu with a wide variety of brewed specialty beverages. • Helped to increase sales by a significant percentage. • Developed and implemented effective marketing campaigns to draw in and retain customers. • Trained employees and monitored operations. • As the company is bakery related, worked to remain up-to-date with Cake Designs, Dessert items, etc. • Worked to remain up-to-date with current coffee trends.