Greet and welcome customers. Meet the various needs of a diverse customers and solve problems that might arise during their stay. Receive calls and forward any messages. Maintain reservations from phone calls, online and walk-in customers. Perform various cleaning activities such as sweeping, dusting, and mopping. Check for any inadequacies on the facilities and amenities. Make sure the rooms‘ hygiene are up to standard. Prepare food on a daily basis. Make sure that the kitchen’s hygiene is up to standard. Come up with ideas for new dishes. Work well with a team in a fast-paced working environment. Prepare the room and the tables for the service. Offer a service of a quality. Help to present the menus, daily specials, drinks etc.. Take orders from customers. Serve and serve the dishes. Clear the tables if necessary.

Perform opening and closing tasks. Greet and build rapport with guest. Diffuse customer complaints. Delegate task to staffs. Stock keeping. Reviewing work schedule. Enduring that first class cleaning is delivered everywhere. Monitoring of all cleaning activity. Providing assistance to cleaners while they carryout their duties. Handle basic administrative duties. Meet service challenges. Take care of guests concerns. Use basic functions of a computer.