Use CCTV equipment, radios and ancillary equipment to reduce crime, disorder and fear of crime. Investigated prior incidents on CCTV to prepare reports for local authorities. Reported any incidents immediately to local law enforcement. Updated shift logs and produced daily reports to document security activities and specific incidents. issued access cards to authorized personnel to monitor access points. report to successfully manage complaints.

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance. Kept reception area clean and neat to give visitors positive first impression. Resolved customer problems and complaints. Confirmed appointments, communicated with clients, and updated client records. Provided clerical support to company employees by copying, faxing, and filing documents. Sorted, received, and distributed mail correspondence between departments and personnel. Maintained visitor log for entering and leaving facility for security purposes. Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.