-Greeting and welcoming passengers with pleasant manner. -Assisting passengers in self check-in . -Maintaining high standards of security and services at the airport. -Listerning their queries with patiently and fulfill it or clear it. -Helping customers for find different places in airport like washroom,counters, boarding gates.help desk, food area ,exchange etc -Controlling rush in immigration area ,check in area ,gates and boarding gates and etc -Helping passengers for wheelchair -Informing mechanics and authorised person if have any problems in airport Facilities. -customers are king ,so giving them a comfortable journey throughout in airport