Checking and preparing high quality beverages Insure Customers services satisfaction Following Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments  Describing menu items to customers or suggest products that might appeal to them  Preparing foods, such as sandwiches or baked goods and serving items to customers.  Preparing or serving hot or cold beverages, such as coffee, espresso drinks, blended coffees  Cleaning and restocking work and seating areas, emptying trash, and sanitizing equipment and utensils.  Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality.