Gulzar Pathan
Leads staff members who install, repair and maintain air conditioning systems in both residential and commercial buildings
Routinely works directly with technicians, dispatch personnel and other managers to ensure customer satisfaction while meeting departmental goals and objectives.
Communicate directly with customers, vendors and suppliers to ensure accurate communication of job or project status and requirements.
Schedules, directs and supervises the HVAC technicians to effectively perform the functions of equipment repair, installation, start-up, operation, and other duties as required to ensure customer satisfaction.
Communicate daily with dispatch reporting on project information, estimated time to complete jobs, labor hours and parts or material used.
Reviews work orders, invoices and time reports for accuracy, and to ensure timely cash flow and maintain minimal account receivables.
Specifies and makes sure that required parts are ordered in timely manner to ensure work deadlines are met.
Maintains communication with vendors and factory personnel concerning warranty issues, product recall notices, operational problems with products, premature failures and other issues as they apply to products and equipment sold and serviced by the HVAC Service Department.
Manage and coordinate to provide services for Sharjah Port, Hamariya Port, Sharjah Creek Customs, and Sharjah SICD Container Customs, Waqf properties and Sharjah Cooperative society’s and many more other than none contracted cash parties. Manage all installation maintenance ducting projects and repair of air condition system. Arrange and provide products like split units, vcd’s dampers cooling coils expansion vales and compressors as per requirement of the customers.
I would describe myself as a competent, reliable and resilient maintenance manager who has the depth of knowledge and expertise to hit the ground running in the role. I am a strong communicator and I understand the importance of building positive relationship with staff, suppliers and contractor, I am an analytical problem solver and I can be relied upon to make decisions that are in the best interest of my employer.
Over the years I have gained lots of experience in a variety of roles where the need to work to strict rules and procedures in essential and where I have to plan and organize my work in order to be effective. If you hire me I will always focus on the organizations commercial objectives. I will be frugal whilst using resources and I will ensure all the staff I am responsible for work on the time and to the highest standards achievable.
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