Waldorf Astoria Beijing
Beijing · 6 months (paid traineeship)Waldorf Astoria Beijing
Waldorf Astoria Beijing combines elegance with heritage. In the vibrant heart of Wangfujing, the hotel features 174 luxurious guest rooms, including 37 exceptional suites and the iconic Hutong Villa, harmonising contemporary luxury with authentic Chinese tradition.
About the program
As a Management Trainee, you will experience comprehensive exposure across key hotel departments, learning directly from industry experts. It is a unique chance to sharpen your professional skills, deepen your cultural insight and build an international career with one of the world's most distinguished luxury hotel brands.
Key responsibilities
Front Office Management Trainee
- Help deliver tailored guest service at the Front Desk, Concierge and Guest Service Centre.
- Support guest check-ins, check-outs, currency exchange, room allocation and enquiries.
- Provide concierge assistance, recommendations and transport arrangements, handling requests efficiently.
- Support Executive Lounge operations and uphold high service standards.
Food & Beverage Management Trainee
- Follow the procedures, policies and techniques of service.
- Build a full understanding of menu preparations for effective salesmanship.
- Coordinate the work of the team and maintain established procedures.
- Recommend menu items and beverages where appropriate.
- Communicate efficiently with the kitchen.
- Help prepare staff training programs.
- Promote a positive working atmosphere and strong team relations.
- Uphold staff appearance standards and punctuality.
- Greet guests, handle comments and problems, and promote sales toward revenue targets.
- Talk with guests to build relationships and add a personal touch.
- Requisition supplies to keep stock at the right level.
- Cover the assistant restaurant manager's duties when needed.
- Carry out any other duties as required by the restaurant manager.
Requirements
- Fluent English, with exceptional communication skills for international guests.
- At least 3 months of experience in hospitality or customer service.
- Adventurous and open-minded, ready to spend six months in China and embrace a new culture.
- Professional and detail-oriented, able to deliver service to Waldorf Astoria standards.
Benefits and perks
A monthly allowance throughout your traineeship.
Live in a guest room at the hotel.
All meals included during your internship.
A personal welcome on arrival in China.
Comprehensive coverage throughout your traineeship.
Deeper insight into Chinese culture and hospitality at Shanghai Normal University.
An internationally recognised management traineeship certificate.
Meet global hospitality leaders and build lasting relationships.
Grow within the prestigious Hilton global network.
Real experience in luxury hospitality at a world-famous address.
Create lasting memories while living and working in Beijing.
Waldorf Astoria Beijing
Apply now and join the esteemed legacy of Waldorf Astoria Beijing.